Privacy Policy | Middle Who Market

2. Privacy Policy 2.1 Overview This Privacy Policy explains how Middle Who Market, operated by Multiplez LLC, collects, uses, stores, shares, protects, and retains information when users access or use the platform. By accessing or using Middle Who Market, you acknowledge this Privacy Policy. If you do not agree, you should not use the platform. 2.2 Platform Privacy Position Middle Who Market is a listing and communication platform. Users may create accounts, post listings, browse listings, save listings, communicate with other users, use local discovery tools, and report safety, listing, intellectual property, or policy concerns. Middle Who Market does not currently process payments, hold funds, provide escrow, manage seller payouts, ship items, authenticate items, inspect items, verify item condition, or guarantee transactions. Because buyers and sellers arrange transaction terms directly with each other, users should be careful when choosing what information to share with other users. Users should not post addresses, payment details, phone numbers, government identification numbers, sensitive personal information, or private transaction details in public comments, public listing fields, or public profile fields. 2.3 Data Minimization and Retention Approach Middle Who Market aims to collect only information reasonably needed to operate, protect, improve, and legally support the platform. Middle Who Market also aims to retain information only as long as reasonably necessary for platform operation, safety, moderation, fraud prevention, legal compliance, dispute resolution, security, or legitimate business needs. 2.4 Information We Collect Middle Who Market may collect information directly from users, automatically through platform use, from user-generated content, from communications, from reports or moderation activity, from service providers, and from other lawful sources related to platform operation. Information we may collect includes: 8. Account information, such as name, display name, email address, login credentials, account status, and account creation records. 9. Eligibility or age-confirmation information, where used. 10. Terms of Use and Privacy Policy acceptance records. 11. Profile, seller, closet, showroom, or public marketplace information. 12. Listing information, including title, brand, category, item details, price, condition, description, photos, listing status, and seller-provided item notes. 13. Uploaded images, screenshots, profile images, listing photos, or report evidence. 14. Messages, comments, listing inquiries, support requests, and user communications through the platform. 15. Saved listings, viewed listings, search activity, browse activity, listing interactions, and local discovery preferences. 16. ZIP code, radius preference, approximate location from IP address, or general marketplace area where enabled. 17. Reports, moderation records, admin review records, enforcement actions, safety concerns, intellectual property complaints, counterfeit concerns, or fraud concerns. 18. Device, technical, and usage information, including IP address, browser type, device type, operating system, referring pages, session data, error logs, security logs, and performance data. 19. Cookies, local storage, analytics events, or similar technologies used to operate, secure, improve, and measure platform performance. 2.5 Birthday and Age Information Middle Who Market's preferred live-site approach is to use an eligibility or age-confirmation checkbox instead of collecting full birthday unless there is a specific legal, safety, trust, or operational reason to collect date of birth. If the platform currently collects birthday or date of birth, Middle Who Market may use that information for eligibility, trust, safety, compliance, or account-control purposes. Middle Who Market should not display birthday publicly. 2.6 How We Use Information Middle Who Market may use information to: 20. Operate, maintain, and provide the platform. 21. Create and manage user accounts. 22. Authenticate users and maintain account sessions. 23. Display listings, seller profiles, and marketplace content. 24. Enable messaging, comments, saved listings, and discovery features. 25. Support seller tools and buyer discovery. 26. Provide user support. 27. Review reports and safety concerns. 28. Moderate content and enforce policies. 29. Investigate counterfeit, stolen item, fraud, harassment, intellectual property, or prohibited-item concerns. 30. Protect users, the company, and platform integrity. 31. Prevent spam, abuse, scraping, fraud, unauthorized access, and security incidents. 32. Maintain audit logs and compliance records. 33. Communicate service, security, policy, account, legal, safety, or operational updates. 34. Send marketing communications only where legally permitted and consistent with user choices. 35. Improve platform functionality, design, performance, and reliability. 36. Comply with law, legal process, and regulatory obligations. 37. Establish, exercise, or defend legal claims. 2.7 Public Information and User-Controlled Sharing Some information users provide may be public or visible to other users, including listing content, listing photos, seller profile information, public comments, public display names, and other information submitted to public platform areas. Users are responsible for the information they choose to post publicly or share directly with other users. Middle Who Market is not responsible for how other users use information that a user publicly posts or voluntarily shares. 2.8 Messages, Comments, and Communications Messages are intended to be visible to the users participating in the communication and to authorized company systems, administrators, moderators, or service providers where reasonably necessary for platform operation, support, safety, moderation, legal compliance, fraud prevention, or enforcement. Users should not share sensitive information unless they understand the risks and are comfortable with the recipient and transaction context. 2.9 Reports, Safety, Moderation, and Enforcement Records Middle Who Market may collect, create, and retain information related to reports, safety issues, moderation activity, intellectual property complaints, counterfeit concerns, policy violations, and enforcement actions. Report and moderation records may be retained after account deletion or listing removal where reasonably necessary for legal, safety, fraud-prevention, audit, dispute-resolution, enforcement, or compliance purposes. 2.10 Cookies, Analytics, and Similar Technologies Middle Who Market may use cookies, local storage, pixels, analytics tools, session technologies, or similar technologies to operate the platform, remember user preferences, maintain sessions, improve performance, understand platform usage, prevent abuse, and support security. If Middle Who Market uses advertising, retargeting, cross-context behavioral advertising, or similar tools that require additional disclosures or choices, Middle Who Market will provide legally required notices or options where applicable. 2.11 How We Share Information Middle Who Market may share information: 38. With other users when users post listings, create profiles, comment, message, or otherwise communicate through the platform. 39. With service providers that help host, operate, secure, analyze, support, or improve the platform. 40. For safety, fraud prevention, intellectual property review, moderation, and policy enforcement. 41. To comply with law, legal process, subpoenas, court orders, law enforcement requests, regulatory requests, or legal claims. 42. In connection with a merger, acquisition, restructuring, financing, sale of assets, bankruptcy, or similar transaction involving the company. 43. With consent or at the user's direction. Middle Who Market does not currently sell items, process payments, hold funds, manage shipping, or act as a transaction intermediary between buyers and sellers. 2.12 Service Providers and Infrastructure Middle Who Market may use third-party service providers to support hosting, databases, authentication, email delivery, analytics, security, monitoring, storage, development, and other platform operations. Current or expected infrastructure providers may include Supabase or similar database/authentication providers, Vercel or similar hosting/deployment providers, email providers, analytics providers, monitoring tools, security providers, support tools, and storage providers. 2.13 Data Retention Middle Who Market may retain information for as long as reasonably necessary to operate the platform, provide services, maintain accounts, display listings, support user communications, comply with legal obligations, resolve disputes, enforce agreements, preserve evidence, prevent fraud or abuse, maintain security, and support legitimate business needs. Retention periods may vary depending on the type of information, user activity, legal requirements, safety concerns, moderation needs, dispute history, and operational requirements. 2.14 Account Deletion and Privacy Requests Users may request account deletion, data access, data correction, or other privacy-related assistance by contacting Middle Who Market. Email: info@middlewhomarket.com Subject Line: Privacy Request To help process a request, users may need to provide information sufficient to verify the account or request. Middle Who Market may deny or limit a request where permitted by law, including where information must be retained for legal, security, fraud-prevention, enforcement, dispute-resolution, audit, or compliance reasons. 2.15 State Privacy Rights Depending on where a user lives and whether applicable legal thresholds are met, the user may have certain rights under applicable privacy laws, which may include rights to access, correct, delete, obtain a copy of, or opt out of certain uses or disclosures of personal information. Users may contact Middle Who Market at info@middlewhomarket.com with the subject line “Privacy Request” to submit a privacy-related request. 2.16 Sale or Sharing of Personal Information Middle Who Market does not intend to sell personal information in the ordinary sense of exchanging user personal information for money. Certain privacy laws may define “sale,” “sharing,” “targeted advertising,” or similar terms broadly. If Middle Who Market uses advertising, analytics, pixels, retargeting, cross-context behavioral advertising, or similar tools that trigger legal notice or opt-out requirements, the platform will provide required disclosures or choices where applicable. 2.17 Children and Minors Middle Who Market is not intended for children under 13. Users who are not old enough to use the platform under applicable law or platform requirements may not create accounts or use the platform. If Middle Who Market learns that it has collected information from a user who does not meet applicable eligibility requirements, it may delete the information, restrict the account, or take other appropriate action. Parents or guardians who believe a child has provided information to Middle Who Market may contact info@middlewhomarket.com with the subject line “Minor Privacy Request.” 2.18 Security Middle Who Market uses reasonable administrative, technical, and organizational measures designed to protect information. However, no website, app, database, transmission, communication system, or storage system is completely secure. Users are responsible for maintaining the confidentiality of account credentials and for using care when sharing information with other users. Middle Who Market cannot guarantee that unauthorized access, security incidents, data loss, misuse, or errors will never occur. 2.19 Changes to This Privacy Policy Middle Who Market may update this Privacy Policy from time to time. When changes are made, the effective date may be updated. Continued use of the platform after an updated Privacy Policy becomes effective means the user acknowledges the updated Privacy Policy, except where additional consent or acknowledgment is required by law or platform process. 2.20 Privacy Contact Middle Who Market / Multiplez LLC Email: info@middlewhomarket.com Subject Line: Privacy Request